Electricity companies in Aotearoa charge different rates for Low and Standard electricity usage. Low users pay a lower daily supply charge and a higher charge per kWh (the unit we use to measure electricity). Standard users have a higher daily supply charge but a lower cost per kWh.
For most of the country, if you use less than 8000 kWh per year, you’ll be better off on the Low User plan, for those living in the lower South Island the threshold is 9000 kWh per year. The Low User Plan is only available for your principal place of residence (i.e. where you live, not a holiday home or a shed).
If you use more than 8000 kWh per year (or 9000 for the lower South Island) you will pay less if you are on a Standard User Plan.
If you aren't too sure whether you’re a Low or Standard user, don't worry! Every three months we’ll check your usage to see if you’re on the right plan. If it looks like you’d be better off changing plans we’ll get in touch.